Supported browsers

myCare supports the following browsers:

We support the latest version of Google Chrome (which automatically updates whenever it detects that a new version of the browser is available). We support the current and previous major releases of Firefox and Safari on a rolling basis. We support Internet Explorer 9 and up.

We’re committed to developing web applications that make the best user experience. Our engineering teams make use of new capabilities only available in modern, up-to-date browsers which also provide improved security and performance.


Virtual environments like Citrix® and VMware® may not fully support all of the functionality in myCare for all types of configurations. For the best experience, use the browsers on your local computer or device.


Browser settings

All browsers must have cookies and JavaScript enabled to use myCare.

Internet Explorer can not be in compatibility mode.